Ellington Youth Services

Counseling FAQ


Questions & Answers About Counseling.


General Questions

Do you take insurance? 

No, we do not take insurance.  Fee is based on income and what you can afford.  No one is turned away due to inability to pay.

Are you licensed? 

Diane Lasher-Pent is a licensed marriage and family therapist and has been working with children/adolescents for over 12 years.

How do I set up an appointment?

 Just call and ask to speak with Diane.

What times are you available?  

Currently, late evening appointments are made on Monday and Wednesdays.  No weekend appointments.

Is it confidential? 

Yes, following the law, everything is confidential except if someone is being hurt, hurting someone or thoughts of suicide.  Diane is a mandated reporter for child abuse/safety.

What if you can’t help me? 

I can give you referrals to other agencies/programs/counselors if I am not able to help or you prefer to work with someone else.


If you have any one of these symptoms, please call for help:

  • Feelings of guilt, worthlessness, helplessness
  • Persistent sad, anxious or “empty” mood
  • Feelings of hopelessness, pessimism
  • Loss of interest or pleasure in hobbies and activities that you once enjoyed
  • Insomnia, early-morning awakening, or oversleeping
  • Appetite and/or weight loss or overeating and weight gain
  • Decreased energy, fatigue, being “slowed down”
  • Thoughts of death or suicide, suicide attempts
  • Restlessness, irritability
  • Difficulty concentrating, remembering, making decisions
  • Persistent physical symptoms that do no respond to treatment, such as headaches, digestive disorders, and chronic pain



What is anxiety?
Anxiety affects the way a person thinks, but the anxiety can lead to physical symptoms, as well as:

  • Excessive, ongoing worry and tension
  • An unrealistic view of problems
  • Restlessness or a feeling of being “edgy”
  • Irritability
  • Muscle Tension
  • Headaches
  • Sweating
  • Difficulty concentrating
  • Nausea
  • The need to go to the bathroom frequently
  • Tiredness
  • Trouble falling or staying asleep
  • Trembling
  • Being easily startled


How do you know when you are stressed?
Headaches, stomach aches, sweaty palms, blushing, anger, frustration, fear, nervousness, sadness, verbally lashing out, yelling, sarcasm, wanting to be alone, thinking no one likes me.

What can I do to help with the stress?
Exercise, talking to others, spending time alone (if always with people), listening to music, doing hobbies etc 

What can I do in a stressful situation?
Deep breathing, Walk away, Count to 10, Say “I can handle this”, Make a spiritual connection



Bullying has always been around. But how people view the problem is changing. Bullying isn’t just a problem in schools. It happens in families and neighborhoods. It’s even a form of humor on some TV shows. Some people think bullying is just a part of growing up. But being shamed, hurt or threatened is unacceptable at any age. Every child has the right to feel safe with peers and at school.

Children who are bullied may:

  • Feel alone, afraid or unsafe
  • Get physically sick
  • Become distracted and do poorly in school
  • Try to avoid or skip school
  • Lose pride and self-esteem
  • Fight back and hurt themselves or others
  • Fear that telling will make things worse
  • Blame themselves



What are some tips to help with Anger?

  • Take a "time out." Count to 10 before reacting or leave the situation altogether.
  • Do something physically exerting. Physical activity can provide an outlet for your emotions, especially if you're about to erupt. Go for a walk or a run, swim, lift weights or shoot baskets, for example.
  • Find ways to calm and soothe yourself. Practice deep-breathing exercises, visualize a relaxing scene, or repeat a calming word or phrase to yourself, such as "take it easy." You can also listen to music, paint, journal or do yoga.
  • Express your anger as soon as possible so that you aren't left stewing. If you can't express your anger in a controlled manner to the person who angered you, try talking to a family member, friend, counselor or another trusted person.
  • Think carefully before you say anything so that you don't end up saying something you'll regret.
  • Work with the person who angered you to identify solutions to the situation.
  • Use "I" statements when describing the problem to avoid criticizing or placing blame. For instance, say "I'm upset you didn't help with the housework this evening," instead of, "You should have helped with the housework." To do otherwise will likely upset the other person and escalate tensions.
  • Don't hold a grudge. Forgive the other person. It's unrealistic to expect everyone to behave exactly as you want.
  • Use humor to defuse your anger, such as imagining yourself or the other person in silly situations. Don't use sarcasm, though — it's just another form of unhealthy expression.
  • Keep an anger log to identify the kinds of situations that set you off and to monitor your reactions. 




We can help:

  • Parent-child communication
  • Sibling arguing/fighting
  • Relationship issues
  • Divorce & separation
  • Alcohol & drug concerns
  • Illness or death of family/friends
  • Physical or mental abuse
  • Depression & anxiety
  • School issues
  • Anger/aggression
  • Social skills